Care Pathway Design / Redesign
The current financial situation for local authorities and clinical commissioning groups means that there is local and national focus on efficient and economical ways of working that achieve good outcomes for adults who use services. When agencies work effectively together in partnership to redesign service pathways and routes for service delivery, they are powerful forces and can deliver evidence-based ways of achieving savings and better outcomes.
Our process includes a variety of tools which are drawn on – as required – to support specific projects. including meeting with senior managers / key partners, workshop events, staff and partner agency engagement, planning and reporting.
- Stage one: Visioning – scoping and agreeing objectives. This includes reviewing current service; understanding context and principles for new service / change to current service; capturing outcomes needed for evaluation of design / redesign; customers and partners – including finance – understand key areas of practice that are problematic, in order to design these out of new pathway; identify barriers / concerns, identify opportunities for savings and partnership working; identify key players.
- Stage two: Mapping “As Is” and “To Be” models. Capture flash points, generate ideas and opportunities for savings / better outcomes.
- Stage three: Options paper / evaluation. Senior managers / partners agree proposed model.
- Stage four: Project planning. Produce project plan including evaluation and reporting models, resourcing and costing, data requirements.
- Stage five: Produce implementation / milestone plan. This includes staffing, documentation, training, timescales, roles and responsibilities based on scoping information and evidence, cost and resourcing.
- Stage six: Roll Out. Implement new pathway / pilot project.
- Stage seven: Revisit and Report. This is against the agreed objectives and outcomes.
Experience and Expertise
See also About Us.
Policy Partners Projects draws on experience in partnership work including:
- Stroke Rehabilitation Pathway: savings made to length of stay; better outcomes for patient recovery / rehabilitation;
- Partnerships for Older People Project (Department of Health): redesign of hospital discharge pathway – reduced length of stay; duplication of resources; delayed discharge / increased early discharge. Financial savings made.
- intermediate care service: early discharge; admission avoidance; better patient outcomes; maximising independence; rehabilitation; reduced duplication / delay. Financial savings made.
- transformation of adult social care: redesign of end to end service delivery model including assessment and information front door service; reablement; complex case management; support planning and review; personal budget assessment tools; resource allocation system; staff and user guidance;
- safeguarding: joint working with police, financial fraud staff, operational staff across health / social care in community and acute settings;
- admission avoidance:working with GPs, district nurses, voluntary sector, home care providers;
- advice and information website: project management, launch and implementation.
If you have any queries about the Care Pathway Design / Redesign or any of our other products, please Contact Us.