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Department of Health / Mental Capacity Contract

‘A Refreshed Existing Guidance Document which Supports Embedding the Key Principles of the Mental Capacity Act’

In October 2015, Policy Partners Project – in partnership with Coventry Adult Social Care – won a contract with the Department of Health to refresh Coventry’s existing mental capacity policies, procedures, practice guidance and information and host them online.


Click on the image above to view the completed Understanding Mental Capacity Site.

Project Plan

In order to ensure that the project benefits from collating relevant experience and expertise, the project plan included:

  • staff engagement through social worker focus groups;
  • co-production with service users and carers in Coventry;
  • review and web-enabling of Coventry’s existing MCA documentation, including forms, flowcharts and teaching aids so they are all in one place;
  • a set of outcomes agreed with service users / carers, staff groups and senior managers;
  • a project action plan, which is regularly updated and reviewed throughout the life of the project;
  • revised documentation will be trialed with staff, service users and carers , and amended according to feedback received;
  • evaluation against the agreed outcomes;
  • embedded in a local process of knowledge transfer, consistent practice and link into day to day practice including supervision, appraisal and staff development plans.


The project outcomes in relation to the refreshed guidance were:

  • improved understanding of social work staff in Coventry of MCA legislation and principles;
  • an up to date suite of MCA guidance, procedures and information for staff, service users and carers in line with the Cheshire West ruling;
  • increased use of the MCA guidance as it will be easily accessible via its own website;
  • improved practice with service users in relation to issues of mental capacity.

Our associate company Careverse provided the design and IT expertise for the new website. This contract was one of three awarded by the Department of Heatlh, which aimed to improve understanding and working practices in relation to mental capacity.

For further information please contact us.