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The Understanding Mental Capacity Policy, Procedure and Practice (APPP) site is a specialist site containing all key legislation, policy and practice guidance related to the Mental Capacity Act for front line staff and service users/carers.This site is available off the peg or it can be localised to suit your specific requirements and services.

Content includes:

  • key national legislation, policy and practice guidance, including the Care Act and Care and Support Statutory Guidance;
  • available off the peg or to localise for your specific needs and services (see How We Work);
  • all content is edited and formatted for ease of access;
  • branding, by using your corporate colours and logo.

Features include:

  • adapts to smart phone and tablet technology, enabling it to be used by staff who work remotely or require information during home visits;
  • update email alert to all registered staff to inform of latest changes;
  • Practice Hotspots area, managed by you hosting current practice information, including staff presentations, key messages from senior managers, Safeguarding Adult Review reports, etc;
  • local document store for leaflets and forms, directly managed by you;
  • reading confirmation – staff can sign when they have read chapters;
  • ePractice – short online quizzes for staff to test their understanding of key chapter content;
  • monitoring of site usage;
  • email / newsletter facility to communicate APPP site news;
  • links to electronic recording systems.

Customer Benefits

  • improved understanding of social work staff of MCA legislation and principles;
  • provides a one stop shop for all MCA guidance, assessment forms and information in line with the Cheshire West ruling;
  • increased use of the MCA guidance as it is easily accessible via its own website;
  • improved practice with service users in relation to issues of mental capacity

Example Site Links

More information: