July 2018

This section provides a summary of how to use the Adult Policies, Procedures and Practice (APPP) resource and its main features.


Finding your way round this Resource

This Adult Policies, Procedures and Practice resource is structured into different sections.

There are two large tabs at the top of the site on the right: a blue ‘Hub’ tab and a purple ‘APPP’ tab. Click on the Hub tab and it takes you to an information portal which contains links to key sites that staff in Rutland Adult Social Care most regularly use. Click on the APPP tab and it takes you to the home page of the Rutland APPP site.

The tabs along the top are key areas:

  • ‘Home’  provides information about the resource; Using this Resource is this page, which provides information about how to use it and Register with Rutland Adult Social Care (see below);
  • ‘Contents’ contains the different sections and chapters in the main body of the resource;
  • ‘Resources’ provides a range of relevant supporting information; from briefings to Safeguarding Adults Review reports;
  • ‘Contact’ contains local contact details for teams, services and partner organisations. It also has a contact form, for you to send a message to the named single point of contact in your organisation who oversees the coordination of this online resource, should you have a comment or suggestion you wish to make.

Hover your cursor over the tab that you want, and a drop down list will appear with each named section / page. Click on the one you want and it will take you to the specific information you require.

When you are on a section / page, the remaining contents list for that tab is accessible via the buttons below. You can either click on one of these, to go to the next section you want, or you can use the back / forward arrows in the top left next to your address bar or the page up / page down buttons on your key board.

Accessibility Options

This resource has a number of different options to aide online reading. When you are on the home page, choose ‘Accessibility’ drop down menu on the right side of the screen. There is large text, green, blue or pink backgrounds, yellow text on a black background or you can return to the default setting. You can use large text with any of the other options.

In addition, the site is designed to be accessible for users of text only and screen reader software programs which allow blind or visually impaired users to read the text that is displayed on the computer screen with a speech synthesizer or braille display. Our content is consistently structured, including headings, which makes using the software on our site easier. Also, when viewed though screen reader software, every page has a ‘Skip to main content’ link which allows software users to go straight to the main content of that page instead of receiving the full navigation options every time. Please share this information with blind or visually impaired colleagues.

Using the APPP on Mobile Phones and Tablets

This resource works well on internet enabled mobile phones and tablets by typing in the weblink in the internet address bar. When used on a mobile phone, the website will immediately convert into a mobile phone friendly version, where the tabs sit behind the Menu button. If it does not work straightaway, tap on the refresh circle in the address bar.

If your phone or tablet has a reader option (it may be an ‘R’ or say ‘Reader’ in the address bar, you may have to install it), tap on it and it will convert the text into a more easy to read version for phones or tablets.


The Resources section contains a number of links and documents to supplement the information in the policies, procedures and practice chapters, including:

For ease of use, if you can open the manual in two tabs next to each other you can click on the Resources section to consult related resources without leaving the chapter you are reading.

If there are any documents or links you would added to this section, please contact Robert Jackson, Senior Care Manager (see Contact Form).


With each revised edition of this online resource, we indicate in the table below which chapters are new or have been updated. This information is also included at the top of each relevant chapter.

July 2018

Chapter title Detail 
Amended chapters
Changes in relation to the Government’s decision not to implement the cap on care costs.
  • Future Funding Reforms chapter has been deleted.

The following chapters have been amended:

Charging and Financial Assessment Section 2.2, Carrying out a financial assessment was amended to reference recent case law. Personal injury awards must be disregarded by local authorities when conducting financial assessments unless the court order includes an undertaking to prevent ‘double recovery’.
Deferred Payment Agreements This chapter was amended to reflect changes to the Care and Support (Deferred Payment) Regulations 2014 which states local authorities are now required to enter into a ‘loan-type’ deferred payment agreement with individuals who qualify for one but whose needs the local authority is not meeting, and to provide greater clarity on the types of deferred payment agreements that can be offered. Section 1, What are Deferred Payment Agreements? Section 2, Qualifying Criteria for Deferred Payment Agreements and Section 3, Types of Deferred Payment Agreements have been amended / added accordingly. A new Appendix 1, Care and Support (Deferred Payment) Amendment Regulations 2017 has also been added.
Deprivation of Liberty Safeguards  Section 8, Relevant Person’s Representative was amended as a result of recent case law. The Court of Protections approved the use of general visitors to act as Rule 3A Representatives when there is no one else – such as family members or advocates – available to act for the person who is the subject of the proceedings.
Defining Mental Disorder This chapter has been amended to include a link to Guidance for the Implementation of Changes to Police Powers and Places of Safety Provisions in the Mental Health Act 1983, published by the (then) Department of Health and the Home Office.
Information Sharing and Confidentiality This chapter has been updated to reflect changes to data protection legislation.
Access to Records This chapter has been amended to reflect changes to data protection legislation. In particular Section 4, Making an Application and Section 4, Timescales have been updated.
No Recourse to Public Funds This chapter has been updated to link to the most recent guidance from the NRPF Network practice guidance.
Interpreting, Signing and Communication Needs This chapter has been amended to include a link to guidance for social workers working with adults with acquired hearing loss, published by BASW.
New chapters
Data Protection This chapter outlines the changes to data protection legislation including the General Data Protection Regulation (GDPR) and the Data Protection Bill which will replace the Data Protection Act 1998.
Modern Slavery This chapter outlines the different types of modern slavery, indicators and what action staff should take if they are concerned that someone is a victim. It also includes a link to recent guidance published by the Local Government Association.
Making Safeguarding Personal This chapter outlines the main principles in Making Safeguarding Personal and provides links to relevant information from Association of Directors of Adult Social Services and the Local Government Association.
Overview This is a new section at the beginning of the Contents. Some existing chapters have been moved into this section, along with the new Data Protection chapter.
Research and Report Briefings Click on the link to read the regular briefings published by Policy Partners Project which are summaries of recent topical publications.

Making changes to future editions

If you wish to make any changes to chapters, please first speak to Robert Jackson, Senior Care Manager, who is the Rutland contact for this resource. The chapter you wish to amend must be copied into Word and amended using track changes. Click here Making Changes to Chapters for information about how to make the changes in the way we require.

Date of Next Revision

The publication date of the next planned revision of this resource is by 30 January 2019. If you want to make any amendments or suggestions please first contact Robert Jackson (using the Contact Form).


On the home screen, type in the word or phrase you are looking for in the ‘Search’ facility and press ‘Enter’. It will bring up a list of all the chapters where it appears. Click on the one you want. The word / phrase will remain highlighted in the chapter.

If you want to search for specific text within a chapter or a pdf document, you can also press ‘Ctrl’ and ‘f’ together. A box will appear in the top right of your screen. Type in the word / phrase you want to find and press ‘Enter’. The number of times it appears in the chapter will be displayed next to your word. Use the up and down arrows next to it to find all the references.

Register with Rutland Adult Social Care

We recommend you ‘Register with Rutland Adult Social Care‘. This enables us to notify you that your APPP resource has been updated, which is usually every six months. By submitting this information, you will only receive email notifications from us in relation to APPP updates and your information will not be given to any third parties.


The chapters in this resource have been designed to be used as an online resource. They are easier to update when online and version control is very effectively managed. Reducing or eliminating printing cuts costs, as well as preserving valuable resources.

If you print a chapter, to take to a meeting for example, please note it will have a water mark stating it is valid for 72 hours only and the date it was printed. Whilst this resource is usually updated every six months, there may be occasions when it is updated urgently as a result of a Safeguarding Adults Review or inspection recommendation, so it is important to be sure that you are using the most recent copy. That is why we recommend that if you have to print a chapter, you no longer refer to it after that time.


The chapter content in this resource can be accessed, downloaded and printed unchanged, on a temporary basis. Any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in part or in whole in any manner or format without the prior written permission of Policy Partners Project Ltd.