FORTHCOMING CARE QUALITY COMMISSION INSPECTIONS
Click on the link to see how our APPP sites can support you in the pre-planning and inspection process: PPP APPP Plan for Inspections.
We have three models for our ASC APPP portals, to fit the range of different needs and budgets in local authorities. Each model is hosted within our specific APPP sites which have a full range of hyperlinked resources (see below). All websites will be branded with the local authority logo and corporate colour whichever model is chosen. Below is a summary of the different models.
The portal is supplied with our full suite of template chapters, taken from the Care Act 2014 and additional guidance and legislation. We add local links throughout the site to achieve initial localisation. The customer is supplied with all of the chapters in Word for them to review in order to reflect their local teams, processes and values. These amendments are formatted into the site. The draft portal and Word chapters are available to send to the customer within one week of contract agreement. Customised portals offer a lot of opportunities to localise content, including:
Where the customer has their own policies and procedures, we format these into a branded website (as above). We conduct a review of the information sent to us by the customer whilst formatting it and provide feedback if there is any missing or out of date information. Our template chapters can be added separately to plug any gaps, if required. Sites can be available within one month of receiving the customer’s documentation.
As well as having the customer’s own policies and procedures, Format and Review portals offer other opportunities to localise sites, including:
Please note: For both of the above models, PPP will send out suggested changes every six months for agreement to include in each customer’s portal. Urgent amendments, such as changes to legislation, will be carried out at that time.
This option uses our template suite of chapters for ASC in a branded website, but with no localisation of the main chapters. There is a local documents area where customers can upload their own information. PPP keeps the main chapter content updated from a national perspective. Amendments will be tabled in our usual way, to allow staff to be notified of changes. Sites are available within one week of contract agreement.
|Customised||Format and Review||Essentials|
|Customer uses our full suite of template chapters|
|Customer’s own documents integrated into portal main chapter contents|
|Only uses customer’s own policies and procedures|
|Can only add local information in Local Documents area|
|Can link / integrate with other local websites and electronic recordings systems|
|Monthly / bi-monthly online meetings with key contacts and staff launches in the first year||As required||Three per year||One per year|
|Customised to reflect customer’s service needs and ways of working|
|PPP suggested twice yearly updates to procedures integrated with customer’s own information|
|PPP urgent updates as a result in changes of legislation etc|
|Combines national statutory and best practice guidance with local information||Dependent on the customer’s own information.|
|Contains all relevant policies and procedures, with links to additional useful resources||Dependent on the customer’s own information.|
|Always up to date – reflecting latest local and national changes|
|Brings all key local information together in one place|
|Proactive support with LGSCO complaints management|
|Include features that help to embed policy and procedure into practice:|
|Supports inspections, FOI requests, complaints, enquiries;|
|Provides tools to help staff deliver best practice.|
|Resources section includes: